Refund policy
Refund Policy
We want you to love your order and feel confident shopping with us. If there’s an issue with your purchase, we’re here to help.
Returns
We accept returns within 14 days of delivery for eligible items.
To qualify for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging
- Proof of purchase is required
Non-Returnable Items
For hygiene and safety reasons, certain beauty and personal care products may not be eligible for return once opened or used.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue.
Refund Process
Once your return is received and inspected, we’ll notify you regarding approval of your refund. Approved refunds are issued back to your original payment method